Pathways Brain Injury Program
Brain Injury Rehab FAQs in Louisville, KY
Browse Pathways Brain Injury Program’s frequently asked questions to learn how to get started, how often you’ll have therapy, and what to bring for your stay.
Getting Started
Learn how to begin your stay at Pathways and what to pack.
Insurance & Billing
See which insurances we accept.
Healthcare Services
Learn how often you’ll have therapy and when you’ll see the doctor.
Amenities
See what activities and dining are like at Pathways.
Visitor Policies
Find out when to visit and how to send mail to your loved one.
Questions & Safety
Learn how our team prevents the spread of infection.
Getting Started
I’m interested. What are the next steps?
Please contact us to discuss your needs or schedule a tour. We’d love to get to know you better, answer any questions, and introduce you to our team.
What type of clothing items should I bring?
We encourage you to bring a pair of comfortable shoes and at least seven days’ worth of comfortable clothing, including pajamas and undergarments.
Can I bring personal belongings?
Yes. We encourage you to bring personal items such as family photos, blankets, decorative items, or anything that will help make your stay more comfortable.
Insurance & Billing
What insurances do you accept?
We are proud to accept private pay, Medicare, Medicaid, workers’ compensation, Cigna, Humana, Passport, commercial plans, and more. Our insurance experts will help you understand your plan benefits.
How do I pay my bill?
To pay your bill, visit our Online Bill Pay page or give us a call.
Healthcare Services
Do you offer short-term rehabilitation?
Yes. At Pathways, your successful recovery and quick return home is our top priority. We provide a unique personalized experience as you recover from your brain injury. Physical, occupational, and speech therapy are conducted under the guidance of licensed experts and are available Monday through Friday.
When will the doctor see me?
Our Medical Director is on-site Mondays, Tuesdays, Thursdays, and Fridays to see all persons served by our program. If there is an emergent need for the physician, he is also available by phone.
How often will I have therapy?
At Pathways, all persons served are scheduled for three hours of therapy daily, Monday through Friday, including one hour with physical therapy, one hour with occupational therapy, and one hour with speech therapy. Recreational therapy is also provided Monday through Friday. On occasion, therapy may be provided on the weekend due to holidays during the week.
How long is a typical stay?
Each case is different and unique. Patient progress is reviewed weekly by our Interdisciplinary Team (IDT) of nurses, therapists, and dietitians. Our main goal is that you reach your highest level of independence. The social worker will schedule monthly care plan meetings to discuss therapy progress, barriers, and resources, with the goal of assisting persons served in discharge back to the community. Length of stay will be determined upon your participation in therapy, your progress in therapy, and your individual rehabilitation goals.
Do I need to bring in my medications?
No, you do not need to provide medications unless specifically told to do so. Upon admission, we will order your medications using our off-site pharmacy, then securely store them on-site to keep them safe.
Amenities
Are activities available?
We offer daily activities for a wide variety of interests. Pathways has its own Recreational Therapist, who is a COTA by background, who will assist you in participating in activities that interest you. You will also have the opportunity to participate in facility-wide scheduled events.
What is your dining program like?
At Pathways we’re proud to offer a full-service dining program with diets designed by our full-time, in-house registered dietitian.
Visitor Policies
What is your visitor policy?
At Pathways, we believe that family and friends play a critical role in our residents’ emotional and physical well-being. During the week, we recommend waiting until after therapy has been completed for friends and families to begin visiting, as this allows persons served to fully immerse themselves in their speech, physical, occupational, and recreational therapies.
Can my loved one receive mail?
Mail is delivered to residents personally daily except for weekends and holidays. Address mail to your loved one’s name and room number at:
Pathways Brain Injury Program
4200 Browns Lane
Louisville, KY 40220.
Consider using our website’s Send a Greeting feature. You can choose from a variety of email greetings that we will print out and hand deliver to your loved one residing in our facility. Our email feature is free of charge.
Questions & Safety
How do you protect against COVID-19 and infection?
Our team is highly trained and experienced in caring for high-acuity patients and infectious diseases like COVID-19. Our dedicated infection prevention nurse helps make sure we follow current infection prevention guidelines and best practices. This includes educating all staff about the appropriate use of personal protective equipment (PPE) such as N95 masks, surgical masks, gloves, and gowns and when to use COVID-19 protocols required by the local Department of Public Health and/or the CDC.